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Product support packages

Product support packages

Supporting the way forward

Having purchased your SAM system you already have the benefit of the quality and reliability of a SAM product, which has been rigorously designed and tested to give you trusted performance throughout its life. However, in addition to buying a world-leading product, SAM offers outstanding customer support which with a combination of preventive planning together with fast efficient response will help you maintain the highest system performance and availability.

Committing to a SAM CARE support agreement is an investment towards minimizing risks of unexpected incidents as well as taking control of capital and operational expenditure.

SAM’s CARE Support provides combined hardware and software support, ranging from basic product support to full system support. The higher the level of support the greater the service value and the lower the exposure to risk.

What’s included


SAM can offer a CARE Support package that satisfies your operational needs, business requirements and budget.

Our CARE Brochures: