24/7 Support Contact Details

Online support: Monday – Friday (UK office hours)

NOTE: All Critical, Service impacting situations should be raised to SAM via telephone Support only, to have immediate response. The numbers are listed below.

Log online support inquiry

Emergency Support (24/7)

UK & International Emergency Support

(Toll Free)
+44 203 368 3725

USA Emergency Support

(Toll Free)
+1 866 745 7379

Local territory support

SAM UK

(09.00 - 17.00 GMT weekdays)
+44 (0) 1635 39788

SAM USA

(09.00 - 17.00 PST weekdays)
+1 818 556 2616

SAM France

(09.00 - 17.00 CET weekdays)
+33 1 55 09 55 60

SAM Germany

(09.00 - 17.00 CET weekdays)
+49 (0) 6128 60502 0

SAM Spain

(09.00 - 17.00 CET weekdays)
+34 91 446 23 07

SAM Russia

(09.00 - 17.00 MSK weekdays)
+7 499 248 3443

SAM India

(09.00 - 17.00 IST weekdays)
+44 (0) 1635 48222

SAM Asia Pacific

(09.00 - 17.00 HKT weekdays)
+852 2356 1660

SAM China

(09.00 - 17.00 CST weekdays)
+86 10 6515 6158