Workbench is a software application which allows the creation and customization of router control scenarios, modular product monitoring and control systems, with highly flexible alarm and status reporting options.
Workbench control and monitoring scales easily from single-instance control panel operations to more complex scenarios where multiple control products run across a network using standard TCP/IP. SAM and third-party protocols enable connections between devices under Workbench control which will operate independently in the event connection to the data layer (SQL Server) is lost. If required, device drivers can use an embedded, hot swappable controller with dual redundant power and running a real time operating system. This combination offers the ultimate in resilient design.
With user authentication and roles, Workbench operations are assigned to people to reflect their needs.
Workbench offers a powerful design tool for any style of user interface. Every
aspect of the interface is customizable with screens ranging from clear and
functional, to radical designs for the more creative.
Securing overall performance is essential to maintaining end-user satisfaction, which in turn results in sustaining and growing revenue. It is important to take steps to limit the risk of incidents taking place through fault prevention and planning and, if incidents do occur, to ensure that downtime is as short as possible.
To ensure you get the most from your investment, SAM offers comprehensive support packages to suit your needs. Built on a foundation of over 30 years’ experience in supporting broadcast and post-production systems, SAM Care provides a highly skilled 24x7 technical help desk, committed response times, software maintenance support and operates a worldwide spare parts service from over 20 warehouse locations across the globe.
Find out more about our support