The RollCallTM system provides control and monitoring for the SAM product range with the additional capability of monitoring third party equipment via SNMP, serial or GPI interfaces. The addition of RollMap allows a customizable, graphical representation of systems, for both local facilities and geographically distributed sites. By representing broadcast systems in this way, our customers can centralize their monitoring operations - saving money, whilst at the same time giving them the detailed information they need, to respond to issues quickly, as and when they occur.
RollCall puts broadcasters in control of their entire signal chain – the most inclusive, customizable and flexible control and monitoring solution available. RollCall brings human intelligence to automated broadcast monitoring, giving a true assessment of the value of the signal and enables centralized monitoring operations. RollCall also integrates with the unique SAM Media Biometics Technology helping customers improve the operational efficiency and accuracy.
With RollCall, broadcasters can control and monitor every piece of equipment both in the facility and in remote locations.
RollCall looks after video, audio and ancillary data – either automatically switching the signal path or triggering alarms and providing detailed information for an informed, operator controlled decision. RollCall can deal with any equipment, including third-party devices via SNMP, serial or GPI interfaces.
The RollCall ecosystem is supported by a range of useful addons which enable remote configuration, secure TCP/IP access, use of other vendors SNMP hardware and optimized maintenance.
Securing overall performance is essential to maintaining end-user satisfaction, which in turn results in sustaining and growing revenue. It is important to take steps to limit the risk of incidents taking place through fault prevention and planning and, if incidents do occur, to ensure that downtime is as short as possible.
To ensure you get the most from your investment, SAM offers comprehensive support packages to suit your needs. Built on a foundation of over 30 years’ experience in supporting broadcast and post-production systems, SAM Care provides a highly skilled 24x7 technical help desk, committed response times, software maintenance support and operates a worldwide spare parts service from over 20 warehouse locations across the globe.
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