ICE-LE is a step change for playout infrastructure and is redefining the industry norm for dense high quality playout. For a price more comparable to that of a video server, operations departments will achieve a full Channel-in-a-Box solution with unrivaled resilience and reliability, and proven automation technology.
Securing overall performance is essential to maintaining end-user satisfaction, which in turn results in sustaining and growing revenue. It is important to take steps to limit the risk of incidents taking place through fault prevention and planning and, if incidents do occur, to ensure that downtime is as short as possible.
To ensure you get the most from your investment, SAM offers comprehensive support packages to suit your needs. Built on a foundation of over 30 years’ experience in supporting broadcast and post-production systems, SAM Care provides a highly skilled 24x7 technical help desk, committed response times, software maintenance support and operates a worldwide spare parts service from over 20 warehouse locations across the globe.
Find out more about our support