ICE integrates more functionality than any other Channel-in-a-Box solution – saving more money, and delivering more than just the basic features of automation, storage, and graphics. ICE includes an extensive toolset to manage playout operations, including single channel, multi-channel, multi-region, and multi-platform environments. The range includes ICE SDC and ICE IP, both of which lead the way in new technology implementations of channel in a box systems.
Securing overall performance is essential to maintaining end-user satisfaction, which in turn results in sustaining and growing revenue. It is important to take steps to limit the risk of incidents taking place through fault prevention and planning and, if incidents do occur, to ensure that downtime is as short as possible.
To ensure you get the most from your investment, SAM offers comprehensive support packages to suit your needs. Built on a foundation of over 30 years’ experience in supporting broadcast and post-production systems, SAM Care provides a highly skilled 24x7 technical help desk, committed response times, software maintenance support and operates a worldwide spare parts service from over 20 warehouse locations across the globe.
Find out more about our support